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FAQs

When is the annual convention and where is it being held?

AudiologyNOW! 2013 will be held April 3-6, 2013 at the Anaheim Convention Center (ACC) in Anaheim, California.

Anaheim Convention Center (ACC)
800 West Katella Avenue
Anaheim, CA 92802

 

How do I register for the convention?

Starting November 1 at 11:00am ET, Members can register by one of the following methods (general registration opens on December 3):

Web: Click here to register
Fax: 301-694-5124
Mail: American Academy of Audiology, Inc.
PO Box 4088
Frederick, MD 21705-4088

If you wish to add ticketed items to an existing registration, have questions on Registration, or Hotel Reservations, please contact customer service at 866-229-2386.

 

Can I register an additional person to my registration record?

You may only add a Spouse/Guest registration or Office Personnel type to a full convention registration. All other registration types must be completed by the registrant.

 

How do I make travel arrangements?

Please review our travel pages for more information on airline discount codes, local airports and other transportation options.

How do I know if my registration has been received?

If you register online, an immediate confirmation will be emailed to you. If you have not received a registration confirmation within 24-hours of registering, contact Customer Service at 866-229-2386. Registrations that are faxed or mailed will receive an email confirmation within seven days.

 

How do I make hotel arrangements?

Visit our Hotel & Travel information section.

 

What is the deadline to register and receive discounted rates?

To receive the Early registration rate you must register on or before February 7, 2013. Advanced rate ends on March 29, 2013 and the Onsite rate begins on March 30, 2013. See our Important Registration Deadlines page for more information.

 

What is included with the registration fee?

The full convention fee includes: conference materials, free educational sessions (with the exception of Learning Labs and any specialty paid conferences), Audiology Solutions (show floor), lunch coupons (for Thursday, Friday, and Saturday), and all free special events.

Check out our registration types for details.

 

What is the Office Personnel Registration and what does it include?

Audiologists can have their office staff join them at convention for the reduced rate of $330 if they register on or before January 24, 2013. To register office staff, the registration and housing form must be mailed or faxed with a copy of a business card or a letter verifying their employment.
This registration includes access to a Learning Lab of their choice on Wednesday, all free educational sessions, free receptions, lunch coupons for Thursday, Friday and Saturday, and access to Audiology Solutions (expo hall). Office staff cannot receive CEUs for their participation.

 

Can I bring my spouse or a guest?

Yes, you can bring a spouse or a guest, but not both. The guest registration fee is $85. This includes access to the exhibit hall, lunch coupons, and all free receptions. Guest passes do not allow access to any educational sessions.

 

Can I bring my child(ren)?

Children younger than 16 are not permitted in Audiology Solutions or at any AudiologyNOW! educational session. Children 16 and older are permitted in Audiology Solutions but must pick-up a badge at Registration (no-charge) before entering the hall. Children younger than 6 months are permitted in Audiology Solutions as long as they are hand carried. Strollers will not be permitted. Children under the age of 16 will not be allowed in the exhibit hall under any circumstances during exhibitor setup and teardown.

Can I pick up badges for my colleagues when we are onsite?

No, identification is required when picking up badges onsite so it must be picked up by the registered individual.

What happens to my registration fee if I do not attend?

If you cancel, in writing, before March 22, you will be refunded the full amount minus a $75 processing fee. After the deadline, no refunds are given due to the fees already used to pay for the convention services, vendors, food and beverages, shuttle service, etc. based upon a guaranteed number (that included your registration). These fees paid to our vendors are non-refundable to the Academy; therefore the fees are not refunded after a certain date.

If I join now, can I register for convention as a member?

Yes, if you complete the membership application and pay the membership fees, then you can register for convention as a member. If you registered as a member, but failed to renew your membership application and fees by the convention dates, you will be charged the difference in the registration fees. Please note; it can take up to 72 hours for your membership application to be processed and posted to our registration database.

 

Am I a member? Is my membership current?

You can contact Membership about your status or call 800-222-2336.

 

Is there a discount for members enrolled in Distance Learning?

There is no discount for members enrolled in distance learning programs.

 

I am an exhibitor. Can I attend the conference?

Yes you can attend the educational sessions. You can register and pay through the exhibiting company login on the exhibitor registration site as a Full Conv/Expo attendee. Please visit our exhibitor section for Exhibitor specific FAQs.

 

Can I just visit the exhibits?

Yes. You have the option to register as Expo Only, 3 day, 2 day, or 1 day to be permitted into the exhibit hall for your selected day(s).

I am presenting; do I need to register as well?

Yes. Everyone needs to register in order to get a badge. For Presenter specific FAQs, please visit our Presenters section.

 

There was no place to register for sessions on the website. How do I choose my sessions?

All non-ticketed sessions are first come, first served. If the session room is full when you arrive, you will not be permitted to enter. Plan to arrive to popular sessions early so you won’t miss out. The only sessions that require a ticket are the Learning Labs, SAA Student Conference, and Academy Research Conference held on Wednesday.

 

You didn’t answer my question. Now what?

Here are some quick links to help you find an answer to your question:

If your question is regarding: Check here first:
Hotel/Travel Hotel/Travel FAQs
Presenting Presenter FAQs
Exhibiting Exhibitor FAQs
Students Student FAQs

or Contact Us

 

Register Here