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Frequently Asked Questions – Registration

When is the annual convention and where is it being held?

AudiologyNOW! 2012 will be held March 28-31, 2012 at the Boston Convention and Exhibiton Center (BCEC) in Boston, MA.
Boston Convention and Exhibition Center (BCEC)
415 Summer Street
Boston, MA 02210

How do I register for the convention?

Starting November 1at 11:00am ET, Members register by one of the following methods:
Fax: 301-694-5124
Mail: American Academy of Audiology, Inc.
PO Box 4088
Frederick, MD 21705-4088

If you wish to add ticketed items to an existing reservation, have questions on Registration, or Hotel Reservations please contact customer service at 866- 229-2386.

Can someone register another person?

You must register yourself and you may register a Spouse/Guest registration to your record.


Can I make my own hotel and travel arrangements without going through AudiologyNOW! registration and housing online?

Yes, you may contact the hotel directly and mention you are with the Audiology block.


How do I make travel arrangements?

You may book your flights online or over the phone using our flight discount codes.


How do I know if my registration has been received?

If you register online, an immediate confirmation will be emailed to you. Registrations that are faxed or mailed will receive an
email confirmation within two weeks. Any questions should be directed to Customer Service at 301-694-5243.

I have never been to this convention before. What should I know before I go?

We have put together a few tips for first-time attendees. They can be found by clicking here. Both National and International travelers can check out the travel section of this site by clicking here, you can also check out the City Guide information we have put together for you.

How do I make reservations for housing in Boston?

Once you register for AudiologyNOW! 2012 online, you will automatically be stepped to the hotel reservation section. If you are registered via fax or mail, hotel information will be on the registration form. Do not call the hotels directly, as you will not be given the convention rate.
Fax: 301-694-5124
Mail: American Academy of Audiology, Inc.
PO Box 4088
Frederick, MD 21705-4088

What is the deadline to register and receive the discounted rate?

To receive the early registration rate you must register on or before January 18, 2012.

What is included with the registration fee?

The full convention fee includes: conference materials; all educational sessions (except Learning Labs and ARC), Audiology Solutions (show floor), lunch coupons (for Thursday, Friday, and Saturday), and all free receptions. Check out our categories for details.

What is the Office Personnel Registration and what does it include?

Audiologists can have their office staff join them at convention for the reduced rate of $305 if they register on or before
January 18, 2012. To register office staff, the registration and housing form must be mailed or faxed with a copy of a business card or a letter verifying their employment. This registration includes access to a Coding & Reimbursement Learning Lab on Wednesday, all educational sessions, free receptions, lunch coupons, and access to Audiology Solutions (expo hall). Office staff cannot receive CEUs for their participation.

Can I bring my spouse or a guest?

Yes. You can bring a spouse or a guest, but not both, however they will not be allowed into any educational sessions. The guest registration fee is $85. This includes access to the exhibit hall, lunch coupons, and all free receptions.

Can I bring my child(ren)?

Children older than 6 months and younger than 16 are not permitted in Audiology Solutions or at any AudiologyNOW! educational session. Children 16 and older are permitted in Audiology Solutions but must pick-up a badge at Registration (no-charge) before entering the hall. Children younger than 6 months are permitted in Audiology Solutions as long as they are hand carried. Strollers will not be permitted. Children under the age of 16 will not be allowed in the exhibit hall under any circumstances during exhibitor setup and teardown.


Can I pick up badges for my colleagues when we are onsite?

Only Exhibitor register types may pick up colleagues badges.


What happens to my registration fee if I do not attend?

If you cancel, in writing, before March 16, you will be refunded the full amount minus a $75 processing fee. After the deadline, no refunds are given because the fees generated by registration have already been used to pay for the convention services, vendors, food and beverages, shuttle service, etc. based upon a guaranteed number (that included your registration). These fees paid to our vendors are non-refundable to the Academy. That is why the fees are not refunded after a certain date.

If I join now, can I register for convention as a member?

Yes, if you complete the membership application and pay the member fees, then you can register for convention as a member. If you registered as a member, but failed to renew your membership application and fees by the convention dates, you will be charged the difference in the registration fees. Please note, it can take up to 48 hours for your membership application to be processed and posted to our registration database.

Am I a member? Is my membership current?

You can contact Membership about your status or call 800-222-2336.

Is there a discount for members enrolled in Distance Learning?

There is no discount for members enrolled in distance learning programs.

I am an exhibitor. Can I attend the conference?

Yes you can attend the educational sessions. You can register through the exhibiting company login on the exhibitor registration site as a Full Conv/Expo attendee for a fee of $330. Please visit our Exhibitor section for Exhibitor specific FAQs.

How do I participate as a speaker or presenter at the convention?

By submitting a presentation proposal. Visit the call for presentations page.

Can I just visit the exhibits?

Yes. Register as Expo Only and you will be permitted into the exhibit hall for all three days.

I am presenting; do I need to register as well?

Yes. Everyone needs to register in order to get a badge. For Presenter specific FAQs, please visit our Presenters section.

I am presenting, why do I have to pay for my registration?

If we did not require the 600+ presenters and moderators to pay to attend we would have to scale back the production of the entire convention. Plus, presenters have access to the educational sessions, CEUs, the exhibit hall and special events.

There was no place to register for sessions on the website. How do I choose my sessions?

All sessions are first come, first served. If the session room is full when you arrive, you will not be allowed to enter. Plan to arrive at popular sessions early so you won’t miss out. Sessions are assigned rooms based upon data from the online session planner (coming soon). We try to anticipate the popular sessions and assign them to the largest meeting rooms. The only sessions that require a ticket are the Learning Labs and Academy Research Conference held on Wednesday.

Where and when is the next convention?

April 3-6, 2013 in Anaheim, CA. For additional dates and locations click here.

You didn’t answer my question. Now what?

Email your question to Registration and Housing